top of page

Our Policies

nwm_divider-wheat.png

Included in Your Stay

Mornings begin with a delicious 3-4 course breakfast served in the dining room, library, and sitting room with our seasonally lit fireplaces. We offer locally roasted and ground organic coffee & assorted teas and juices.

 

A guest evening reception including drinks, wine, and hors d'oeuvres. Late evening desert and aperitifs.

Dietary Restrictions/Allergies

Please let us know at the time of your reservation if you have any special dietary needs or restrictions. In addition, please alert us to any dietary allergies that you have. These may include an allergy to feathers or cleaning chemicals.

Reservations

To confirm a reservation for a one night stay, the entire room & tax will be charged at the time of booking.

To confirm a reservation of two nights or more, you will be charged 50% of the total, including tax, at the time of booking. The remaining balance will be charged 14 days prior to arrival.

If your reservation is made 14 days or less prior to your date of arrival, the full amount will be charged at the time of booking.

Check in time is from 3:30 to 5:45PM.

If you will be arriving after 5:45PM, please call by 5:30PM to make arrangements. For late arrivals, we will provide you with directions to your room as well as your room keys. In addition, we are happy to arrange dinner reservations on your behalf.

Early check in is sometimes possible with a pre-arranged & confirmed time.

IF YOUR PLANS CHANGE AND YOU ANTICIPATE BEING SIGNIFICANTLY EARLY OR LATE FOR YOUR SCHEDULED CHECK IN, PLEASE CALL US TO PROVIDE AN UPDATED ESTIMATED TIME OF ARRIVAL.

Check out is at 11AM.

Children & Pets

We are unable to accommodate children

under the age of 18 years old.

We are unable to accommodate pets or animals

of any kind.

Non-Smoking Property

We are a SMOKE-FREE property within the walls of the mansion. Please use the designated smoking areas.

Smoking/Vaping/E-Cigarettes in rooms/bathrooms/patios and balconies is prohibited. We do not allowe burning of incense, sage, essential oils, or personal candles, etc. It is not only a FIRE & SAFETY hazard, but also leaves odors and will result in a $250 CLEANING FEE. Guests will be held responsible for any damages, replacements, additional cleaning or room revenue loss caused by guest smoking or any other abuse to our guest rooms/lounges and will be charged accordingly.

Cancellations/Refunds

If you must cancel, 15 days' notice before arrival is necessary for a full refund, less a $50 processing fee.

 

Cancellations of 14 days or less will result in the forfeiture of the entire cost of the reservation, unless the room(s) is/are re-booked, then the per-room cancellation fee applies.

 

If you shorten your scheduled stay within 14 days of your scheduled arrival or after you've checked in, you will be responsible for the cost of your original reservation.

No-shows will be treated as cancellations received within 14 days and will be charged accordingly. Trip/Travel insurance is recommended. There are many companies, including AAA that provide this service.

bottom of page
Powered by Tomorrow.io